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Galaxy users got a surprising notification, Samsung says our bad


By: Tech Desk | New Delhi |

Updated: February 21, 2020 5:41:13 pm


Samsung, Samsung push notification, Samsung Find my phone notification, Samsung apologises, Samsung push notification Once you click on the notification, it disappears. Some Twitter users have reported that this drains up a chunk of their device’s battery, however, that was not the case with us.

Samsung had sent out a surprise notification to its users on Thursday morning for its mobile tracking app. The notification that went out to users including to our Samsung Galaxy Note 10 Lite, was from the company’s own “Find My Mobile” app. The notification consisted of the number ‘1’, twice. Apart from this, the notification had no other information.

Once you click on the notification, it disappears. Some Twitter users have reported that this drains up a chunk of their device’s battery, however, that was not the case with us.

The notification raised alarm for users as it was from the Find My Mobile app, which lets users locate their phone if they have lost it or unlock the device if they have forgotten the password. Due to this many users started posting on Twitter and the company’s forum to find some answers.

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Samsung UK responded to a tweet saying, “The notification was inadvertently sent to a limited number of Galaxy devices. We can assure our users that this notification does not affect their devices in any way.” In the same tweet, they also apologised for the inconvenience that might have caused, while at the same time assuring that this will not occur in the future.”

To recall, OnePlus back in 2019 faced a similar issue, in which it had pushed out a bizarre notification to OnePlus 7 Pro users. The company later acknowledged the issue and issued an apology, stating that during an internal test being done by the OxygenOS team, the notification got wrongly pushed to normal users.

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© IE Online Media Services Pvt Ltd

Updated: February 21, 2020 — 4:23 pm

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